Privacy Policy
PRIVACY STATEMENT
We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement.
Collection of your Personal Information
This Practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.
This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.
Use of your Personal Information
This Practice collects and uses your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
This Practice will disclose your personal information, without notice, only if required to do so by law.
Use of Cookies
The Web site uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Text Messaging / SMS Messaging
At Be The Change Wellness Center we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We collect your name, email address, mailing address, and mobile phone number when you subscribe to SMS updates. This information may be gathered through our website contact form, email, rental agreements, or third-party reservation systems.
Data Usage: Your information is used solely for sending updates, and reminders related to our products and services.
Data Security: We implement secure storage measures to protect your data from unauthorized access.
Data Retention: Your information is retained as long as you are subscribed to our SMS service. You may request data deletion at any time.
Message & Data Rates: Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited texting or data plan.
Message Frequency: Messages are recurring, but the frequency may vary.
Contact Information: You can reach Be The Change Wellness Center at info@BeTheChangeWellnessCenter.com or (301)970-9724 for HELP, or to STOP receiving messages.
Opt-Out: You may unsubscribe from our SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@BeTheChangeWellnessCenter.com or (301)970-9724. Once unsubscribed, you will receive a confirmation message, and your number will be removed from our list within 24 hours.
Help & Support: If you need assistance, text HELP, and you will receive a text message with our phone number, email, and website details.
Non-Sharing Policy: We do not share your data with third parties for marketing purposes. Be The Change Wellness Center does not sell, rent, or distribute collected mobile numbers.
For further inquiries, feel free to contact us.
Security of your Personal Information
This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Cancellation & Refund Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, please review the following guidelines.
Cancellations:
– More than 48 hours in advance: Cancellations made at least 24 hours before your scheduled appointment will not incur any charges.
– Less than 24 hours in advance: Cancellations made within 24 hours of the appointment will incur a [percentage or fixed amount] cancellation fee.
No-Show Policy:
– If you do not show up for your scheduled appointment without prior notice, a [percentage or fixed amount] no-show fee will be charged to your account.
Rescheduling:
– If you need to reschedule, please do so at least 48 hours in advance to avoid any fees.
– Rescheduling is subject to availability.
Emergency Situations:
– We understand that emergencies happen. Please contact us as soon as possible, and we will do our best to accommodate you. Fees may be waived on a case-by-case basis.
Refunds:
– Refunds for cancellations may be granted depending on the situation, at the discretion of our team.
By booking an appointment with us, you agree to the terms of this cancellation policy.
Changes to this Statement
This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.
Contact Information
Please contact us by phone at 301-970-9724 or by mail at 8808 Center Park Drive, Suite 301, Columbia, MD 21044.
Location
Office Hours
Get In Touch
Be The Change Health & Wellness Center
8808 Center Park Drive, Suite 301
Columbia, MD 21044
Phone: 301-970-9724
Fax: 301-359-1986
